Title: ProxyAI Chat Assistant Author: proxyai Published: Juko 16, 2026 Last modified: Siilto 29, 2026 --- Search plugins ![](https://ps.w.org/proxyai/assets/banner-772x250.png?rev=3649632) ![](https://ps.w.org/proxyai/assets/icon-256x256.png?rev=3649632) # ProxyAI Chat Assistant By [proxyai](https://profiles.wordpress.org/proxyai/) [Download](https://downloads.wordpress.org/plugin/proxyai.2.0.1.zip) * [Details](https://fuc.wordpress.org/plugins/proxyai/#description) * [Reviews](https://fuc.wordpress.org/plugins/proxyai/#reviews) * [Installation](https://fuc.wordpress.org/plugins/proxyai/#installation) * [Development](https://fuc.wordpress.org/plugins/proxyai/#developers) [Support](https://wordpress.org/support/plugin/proxyai/) ## Description ProxyAI answers visitor questions from your published content, hands conversations to a human, and provides support tickets. WooCommerce stores can also offer cart, checkout and order-status assistance. Connect from the ProxyAI screen in wp-admin. Your site must be publicly reachable over HTTPS; WooCommerce is optional. Manage setup, inbox, tickets, usage and settings from the plugin dashboard. ### External services This plugin is a client for ProxyAI, a hosted service. It cannot function without it, and it contacts ProxyAI in the ways described below. The service is operated by ProxyAI at https://www.proxyai.app. * Terms of Service: https://www.proxyai.app/terms * Privacy Policy: https://www.proxyai.app/privacy * Service Agreement: https://www.proxyai.app/service-agreement **When you press “Connect to ProxyAI”**, the plugin sends this site’s address, its name, the administration email address, its WordPress version, its WooCommerce version if installed, whether pretty permalinks are enabled, and the plugin version. This creates an account for this domain. Nothing is sent before you press that button. **Every six hours while connected**, the plugin reports the same site name, WordPress version, WooCommerce version, permalink setting and plugin version. This is how the service knows the install is alive and which features it can offer. **While you use the ProxyAI screen in wp-admin**, the dashboard there — setup, add-ons, inbox, tickets, usage, rates, settings — reads and writes through this site’s own REST API. Your server forwards each request to ProxyAI signed with the site’s secret; your browser talks only to your own site and holds no ProxyAI credential. Nothing from the service is embedded inside wp-admin. **When you pay by card**, your browser loads Stripe’s payment form from https:// js.stripe.com — a PCI-compliant payment provider — and your card details go to Stripe alone; they never touch this site or ProxyAI’s servers. Stripe receives the amount, the currency, and the email address of the WordPress user paying. Stripe is operated by Stripe, Inc.: Terms of Service https://stripe.com/legal/consumer, Privacy Policy https://stripe.com/privacy. Nothing from Stripe loads until you press “Pay by card”. **When you connect WhatsApp with Meta’s one-click signup**, your browser loads Meta’s JavaScript SDK from `https://connect.facebook.net` and opens Meta’s own signup window, where you sign in to Facebook and choose the WhatsApp Business account to connect. Meta receives what you enter there; this plugin and ProxyAI receive only the resulting connection. Nothing from Meta loads until you open WhatsApp’s connect window in the Channels screen. Meta is operated by Meta Platforms, Inc.: Terms https:// www.facebook.com/legal/terms, Privacy Policy https://www.facebook.com/privacy/policy. **When you pick a Google Sheets or Drive file for an Agent Tasks agent**, your browser loads Google’s file picker from `https://apis.google.com` and shows the files of the Google account you already connected to Agent Tasks; the file you choose is passed to ProxyAI so the agent can use it. Nothing from Google loads until you press the button to choose a file. Google is operated by Google LLC: Terms of Service https://policies.google.com/terms, Privacy Policy https://policies.google.com/privacy. **When you pay with PayPal**, PayPal’s own checkout page opens in a new tab with the amount and currency; the plugin loads no PayPal script and sees no PayPal login. PayPal is operated by PayPal Holdings, Inc.: User Agreement https://www.paypal.com/ legalhub/useragreement-full, Privacy Statement https://www.paypal.com/legalhub/privacy- full. **When you upload files in wp-admin** — knowledge documents for the Knowledge add- on, a chat-widget icon, or a support-ticket attachment — the file goes from your server to a storage address that ProxyAI issues for that upload; your browser talks only to your own site. These files are stored by ProxyAI under its Privacy Policy above. **When you open the hosted dashboard on proxyai.app** (an optional link — the wp- admin screen covers day-to-day work), the plugin asks the service for a one-time sign-in code over the same signed server-to-server channel, and your browser redeems it in a new tab. The code works once and expires after a minute. **When the Knowledge add-on is active**, the plugin sends the URL, title and plain- text content of your published posts, pages and products, so the assistant can answer from them. Drafts, private posts, password-protected posts and trashed posts are never sent. Without that add-on, no content is sent. You can filter or exclude individual documents with the `proxyai_sync_document` hook, or switch automatic sync off entirely under Store actions in the ProxyAI screen. **On every front-end page view**, visitors’ browsers load the chat widget from https://www.proxyai.app/embed.js, and on WooCommerce stores also woo-cart.js. On a page carrying the support-ticket form, they additionally load `ticket-embed.js` from the same host. Chat messages your visitors type go to ProxyAI to be answered. These scripts are served by the service itself and are not bundled, because the widget and the service it talks to are versioned together. `embed.js` and `woo-cart. js` are minified for visitors’ page speed; their readable sources are served alongside them at https://www.proxyai.app/embed.src.js and https://www.proxyai.app/woo-cart. src.js, and kept with the plugin source at https://github.com/Proxyai-team/wordpress/ tree/main/widget. `ticket-embed.js` is served unminified. **When a logged-in user views a page with the assistant or the ticket form**, the plugin places a signed token on the page carrying that user’s WordPress user ID, email address and display name, which their browser passes to ProxyAI. This is what lets the service recognise a returning customer and tie a ticket to their account’s own email rather than one typed into a chat box. The token is signed with a secret held by this site, so a visitor cannot forge one, and it is issued only while the Helpdesk add-on is active. Logged-out visitors get no token and stay anonymous. **When a visitor asks about an order**, ProxyAI calls this site back with an order number and a billing email address. The plugin answers only if the two match an order here, and returns only that order’s number, status, date, total, currency, line items and tracking details. Requests must be signed with this site’s secret, and repeated failures from one address are rate limited. ### Source code The dashboard script, `admin/dist/dashboard.js` with `admin/dist/dashboard.css`, is built from source and shipped unminified and unmangled, so it reads as the code it was built from. It includes its own copy of React 19, used on the ProxyAI screen only. The source is the ProxyAI web dashboard’s own components together with the plugin build in `proxyai-admin/`, published with its build instructions at https:// github.com/Proxyai-team/wordpress — read, fork, rebuild, or diff the output against the plugin zip there. ``` admin/js/tickets-block.js, `admin/css/admin.css` and every PHP file are plain, ``` hand-written files with no build step. The dashboard bundles open-source libraries (React, Radix UI, Stripe.js’s loader, PDF.js, mammoth, SheetJS, JSZip and others), all under GPL-compatible licences; admin/dist/THIRD-PARTY-LICENSES.txt lists every one with its version and licence, generated at build time from what the bundle actually contains. PDF.js runs its worker from `admin/dist/public/pdf.worker.mjs`. The only scripts the dashboard loads from elsewhere are Stripe’s (when the payment dialog opens), Meta’s (when you open WhatsApp’s connect window) and Google’s file picker (when you choose a file for an agent), each described under External services. ## Screenshots [⌊The assistant answering on a storefront, with suggested questions.⌉⌊The assistant answering on a storefront, with suggested questions.⌉[ The assistant answering on a storefront, with suggested questions. [⌊The assistant adds an item to the shopper's cart from the conversation.⌉⌊The assistant adds an item to the shopper's cart from the conversation.⌉[ The assistant adds an item to the shopper’s cart from the conversation. [⌊The cart page after the assistant added the item — same browser session, ready for checkout.⌉⌊The cart page after the assistant added the item — same browser session, ready for checkout.⌉[ The cart page after the assistant added the item — same browser session, ready for checkout. [⌊Human hand-off: the agent inbox in wp-admin, with an AI briefing of the conversation so far.⌉⌊Human hand-off: the agent inbox in wp-admin, with an AI briefing of the conversation so far.⌉[ Human hand-off: the agent inbox in wp-admin, with an AI briefing of the conversation so far. [⌊Support tickets on a kanban board — open, pending and resolved, straight from wp-admin.⌉⌊Support tickets on a kanban board — open, pending and resolved, straight from wp-admin.⌉[ Support tickets on a kanban board — open, pending and resolved, straight from wp- admin. [⌊Chatbot setup — name, model, intro message and spend at a glance.⌉⌊Chatbot setup— name, model, intro message and spend at a glance.⌉[ Chatbot setup — name, model, intro message and spend at a glance. [⌊Channels: web, WhatsApp, Telegram, LINE, Messenger, Instagram and Discord from one bot.⌉⌊Channels: web, WhatsApp, Telegram, LINE, Messenger, Instagram and Discord from one bot.⌉[ Channels: web, WhatsApp, Telegram, LINE, Messenger, Instagram and Discord from one bot. ## Blocks This plugin provides 1 block. * ProxyAI Support Tickets ## Installation 1. Install and activate the plugin. 2. Open **ProxyAI** in the admin menu (under **WooCommerce** if it is installed). 3. Read what connecting sends, then press **Connect to ProxyAI**. 4. Add credit from the **Add-ons & credits** tab, and the assistant starts answering. ## FAQ ### Is WooCommerce required? No. Cart and order features require WooCommerce; content chat does not. ### Can I control content syncing? Yes. Turn automatic syncing off in Store actions, or filter documents with proxyai_sync_document. Private, draft and password-protected content is excluded. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “ProxyAI Chat Assistant” is open source software. The following people have contributed to this plugin. Contributors * [ proxyai ](https://profiles.wordpress.org/proxyai/) [Translate “ProxyAI Chat Assistant” into your language.](https://translate.wordpress.org/projects/wp-plugins/proxyai) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/proxyai/), check out the [SVN repository](https://plugins.svn.wordpress.org/proxyai/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/proxyai/) by [RSS](https://plugins.trac.wordpress.org/log/proxyai/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 2.0.1 * Save buttons enable only after changes; drafts survive dashboard navigation until the page closes. * Align dashboard profile and spending cards with the shared app layout. * Use platform-specific ticket guidance and link chat agents to the task library. * Fix WordPress Plugin Check issues and keep notification toasts below the admin toolbar. #### 2.0.0 * Shared build version across the web and platform dashboards. * Dashboard build identity includes the source commit; plugin versions use numbers only. * Shortened documentation while retaining service and source disclosures. #### 1.1.0 * A new dashboard, the same one ProxyAI’s web dashboard, Shopify app and Wix app use: a sidebar for every screen, and every screen the hosted dashboard has, kept in step with it from now on. * Bot Knowledge reads PDF, Word, Excel and PowerPoint files as well as plain text, in your browser, before anything is uploaded. * The dashboard opens on a Dashboard screen: your account, credits, spend, and questions about your data answered with charts. * Choose a plan in setup: Free, with every add-on and a “Powered by ProxyAI” badge, or the $69 Deal, with every add-on and $69 of AI credits. * Your site’s widget switch and automatic content sync move to the Store actions screen. * Requires WordPress 6.6 or later. ## Meta * Version **2.0.1** * Last updated **4 hours ago** * Active installations **Fewer than 10** * WordPress version ** 6.6 or higher ** * Tested up to **7.1.2** * PHP version ** 8.1 or higher ** * Language * [English (US)](https://wordpress.org/plugins/proxyai/) * Tags * [AI](https://fuc.wordpress.org/plugins/tags/ai/)[chatbot](https://fuc.wordpress.org/plugins/tags/chatbot/) [customer support](https://fuc.wordpress.org/plugins/tags/customer-support/)[live chat](https://fuc.wordpress.org/plugins/tags/live-chat/) [woocommerce](https://fuc.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://fuc.wordpress.org/plugins/proxyai/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/proxyai/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/proxyai/reviews/) ## Contributors * [ proxyai ](https://profiles.wordpress.org/proxyai/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/proxyai/)